We're hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a Research Interviewer with Portuguese with TTEC, Bulgaria.   

Accepting digital applications for your protection and the protection of our employees: Apply online to connect with us. 

About TTEC: 

We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life. 

As a TTEC Customer Experience Champion, You'll Enjoy:  

• Additional income opportunity - freelance project;
• Flexible schedule - completion of a monthly target (between 10-15 phone interviews) during suitable time within 9:00 am to 5:00 pm local time, from Monday to Friday; 
• Environment that stimulates achievement and excellent customer service;
• Access top notch business best practices;
• Work in a challenging and pleasant business environment.

On a typical day, you'll: 

• Conduct customer satisfaction surveys;
• Keep customers informed, setting and following up on commitments;
• Meet deadlines and deliver services according to customers' service level agreements.

Why You? What You Bring: 

Connections are everything here at TTEC. That means we connect with our customers, our teammates and most importantly with you. We are looking for dynamic, resilient candidates, with a positive attitude and excellent interpersonal skills. To succeed in this role, you must be a confident and enthusiastic individual who will strive to go that extra mile for our customers. If the ability to connect yourself is what you bring to the table… along with the following: 

• Fluency in Portuguese;
• Good level of English - B2;
• High level of planning and organizational skills;
• Proactivity, eagerness to learn and improve;
• Analytical and sales skills.

Interested? Apply Today! 

Join our team of upbeat professionals and support some of the most successful organizations on the planet! It is people just like YOU that make TTEC a great place to work at.

Click on the Apply Online button to let us know about you.

All documents will be treated in the strictest confidentiality.